PRIVACY
Policy.
Last updated: February 2026
Matabuild is an operations and systems agency. Our registered business address and contact information are available upon request at hello@matabuild.com. References to "we", "us", or "Matabuild" in this policy refer to the Matabuild business.
We collect information you provide directly — such as your name, email address, company name, and any details you share during a discovery call or through our contact form. We may also collect basic usage data about how you interact with our website (pages visited, time on site) through analytics tools. We do not collect payment information directly — payments are handled by third-party processors.
We use the information you provide to respond to your enquiries, deliver our services, send relevant updates about your project, and improve how we communicate with potential clients. We do not use your data for advertising. We do not sell your data to third parties. We do not add you to marketing lists without your explicit consent.
We process your personal data on the basis of legitimate interest (responding to enquiries and delivering services you have requested), contractual necessity (fulfilling engagements you have entered into with us), and consent (where you have explicitly opted in to receive communications from us). You may withdraw consent at any time by contacting us at hello@matabuild.com.
We retain your contact information for as long as necessary to fulfil the purposes described in this policy, or as required by law. For active clients, we retain project data and communications for a minimum of three years after project completion. You may request deletion of your personal data at any time, subject to any legal obligations we have to retain it.
We use a small number of trusted third-party services to operate our business — including scheduling tools (such as Calendly), email providers, and analytics tools. These providers process data on our behalf and are subject to their own privacy policies. We do not share your data with third parties for their own commercial purposes.
Under applicable data protection law (including the UK GDPR), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to how we process your data, request that we restrict processing, and request a portable copy of your data. To exercise any of these rights, contact us at hello@matabuild.com. We will respond within 30 days.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our team is trained on data handling practices. Access to client data is restricted to those who need it to deliver our services.
We may update this policy from time to time. When we do, we will update the date at the bottom of this page. If changes are material, we will notify active clients by email. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions about this policy or our data practices should be directed to hello@matabuild.com. We aim to respond to all privacy-related enquiries within five business days.